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Frequently Asked Questions

No, You do not need an account to order. You can checkout as a guest. However if you do create an account then you will have more options for your order.

We accept most payment methods including Paypal and Amazon pay.

We aim to dispatch all orders via Royal Mail But we may occasionally send expensive or bulky items via DPD couriers.

Your order should arrive with you within 1-5 days (All our items are handmade on the day of order)

We do not accept returns on any personalised item, But we can accept returns on non personalised items.

We can digitise most types of video tape including VHS, VHS-C, Betamax, MiniDV, MiniDVD and Video8 and video to digital formats that you can easily watch and share.
We sell a multitude of sizes, from 12x12 inches to 30x21 inches. Looking for something bigger or bespoke? We also have a custom service, contact us to find out more!
Yes they are, however, if you are going to be using the mug very frequently we advise hand washing to lengthen the life of the print.
FUJIFILM Imagine is our current order taking software, which is available across all platforms -online, in store and on the mobile app. Therefore, for instance, you can create an account online and also log in to the same account with all your images and details either in-store or on the app. The Imagine software has many features and allows you to create a multitude of products including prints, canvas, posters and photo gifts. Imagine also has a large clipart gallery allowing you to personally design any of these products.